ACCOUNT

FREQUENTLY ASKED QUESTIONS

How Can I Purchase Marijuana Online Through Stash Club?
It’s easy! 
  1. Make an account.
  2. Choose the products you’d like.
  3. Provide us with delivery details.
  4. Make your purchase.
  5. Sit back and wait for your delivery.

 

For more details, check out the questions below.

How Do I Register To Become A Member?

Ordering premium cannabis products from Stash Club is easy! You must be 21+ and have a California State address.

Simply send us a high-resolution image, photo, or scan of you holding a valid primary Government issued ID parallel to your face that clearly displays your, face, full name, and date of birth with your membership application ( Please feel free to cover any info that is not required for application).

As soon as your ID has been verified and your account is confirmed, you will receive an email notification with your membership info, your account will be activated, and you can begin shopping!

How Do I Place An Order?
  1. Be sure that you are logged in to your member account.
  2. Select products by clicking on the image or name of anything you’re interested in.
  3. Add products to your cart by clicking on “ADD TO CART” on the product page. (You can increase/decrease the amount you’d like to purchase now or at checkout.)
  4. Once you have finished shopping, click on the shopping cart in the top right corner of the screen.
  5. If you are satisfied with your selections, click “PROCEED TO CHECKOUT” at the bottom of the cart page.
  6. In the checkout page, you will be asked to fill in your delivery and billing information, and select a payment option. Once completed, click the “PLACE ORDER” button.
  7. After order is placed you will receive a confirmation that will let you know where your driver is with your order
What if my order is placed afterhours?

No need to worry! We will notify you and have your order scheduled for delivery first thing on the following business day.

DELIVERY

FREQUENTLY ASKED QUESTIONS

When Will My Order Be Delivered?

We will send out your order as soon as we have processed it. If you place your order after hours we will add it to the deliveries as soon as we open again

GENERAL

FREQUENTLY ASKED QUESTIONS

How Do I Make A Referral?

Getting friends, family, or colleagues in the Club is easy (and earns you bonus Stash Miles 😉 ):

  1. Click on the “Stash Miles” tab on your Account page (or simply click here).
  2. Send your friend a referral email by filling out the form. (You’ll need your friend’s email address.)
  3. To earn your Stash Miles, your friend must become a member and place an order of $100 or more within 3 calendar days of the referral. Please tell your friend to include the message “Referred by [your first and last name]” in the notes box when they place their first order.
  4. Once your friend’s first order is processed, you will receive 10,000 Stash Miles (!!!) as our thanks to you. Your friend will receive 5,000 Stash Miles. (That’s 4,900 more than they would’ve received for signing up without your referral.)
What If My Order Has Damaged, Defective, Or Missing Products?

Nooooooo!!!

We take your satisfaction very seriously and want you to have the best possible experience. If your package contains damaged or defective items or is missing something that you ordered, please contact us at your earliest convenience and we will make it right!

We offer store credit for damaged, defective or missing items, plus 10,000 Stash Miles as a way to say sorry for the inconvenience. (Please note that damaged or defective products will need to be returned to us before we can issue credit or Stash Miles.)

For specifics, please review our Shipping, Delivery & Return Policy.

Can You Advise Me In Choosing Medicinal Products?

While we are passionate about the medicinal (and recreational) benefits cannabis offers, we are not doctors. We will do our best to provide helpful and insightful product information, recommendations, and suggestions, but this is not a substitute for professional medical advice.

We strongly urge you to consult a certified, practising medical professional for guidance in selecting product solutions that will work for you. Treating symptoms effectively varies widely between individuals, depending on the specifics of their medical condition, their physiology, and their environment, as well as numerous other factor. 

We want you to experience the relief that medicinal cannabis products can offer. Talk to your doctor.